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Medical Minute: The Dangers of Vaping

A new medical issue arises from smoking e-cigarettes A NEW MEDICAL ISSUE ARISES FROM SMOKING E-CIGARETTES—AND A RECENT TRAINING HAD UCM EMERGENCY STAFF ON ALERT TO RECOGNIZE THE SYMPTOMS RIGHT AWAY    A 16-year-old named Tim had a cough worsening with shortness of breath and fatigue—forcing him to miss his coveted basketball game. Until then, […]

Medical Minute: Severe nausea can mean many things

Severe nausea can indicate a variety of health issues HOW A UCM EMERGENCY MEDICAL PROVIDER FIGURED OUT THAT A PATIENT’S MIDDLE-OF-THE-NIGHT VOMITING WASN’T FOOD POISONING. A week ago, Denise, a UCM patient, had a big agenda with a work meeting presentation that she just could not miss. However, she had been up all night nauseous […]

A Patient’s Story: A Fall at Work

A hurt wrist, important meetings, and a box of donuts The following was shared with us from a patient after using UCM’s Virtual ER service for the first time: Heading into work this morning, I tripped as I was coming through the main doors. I knew I was rushing to get into the building, and […]

Medical Minute: A rash — or skin cancer?

Knowing when a rash is really something much worse HOW A UCM EMERGENCY MEDICAL PROVIDER IDENTIFIED SKIN CANCER FROM WHAT SEEMED LIKE A SIMPLE RASH. Recently, a patient named Kristin called into UCM’s Virtual ER seeking help for what she thought was a run-of-the-mill skin rash. She mentioned to our Care Coordinator that she felt silly for […]

Medical Minute: Food Allergies

Quick thinking, life-saving measures from UCM A ROAD TRIP NEARLY GOES OFF COURSE WHEN AN ALLERGIC REACTION HAPPENS. Geoff and his wife Lucille were in the middle of a cross-country road trip — a bucket-list item for this couple from upstate New York — and were in the middle of the country in a small […]

A Patient’s Story: Sudden Illness and a Summer Adventure

How one family’s trip got off to a much better start, thanks to the Virtual ER Summer fun usually means an adventure or two — and a week in Colorado with the whole family means plenty of chances for fun hikes, great scenery, and a whole lot of time together making memories. And for one […]

Press Release: UCM Earns CHQI Accreditation for Telemedicine

FOR IMMEDIATE RELEASE CHQI Telemedicine Industry Accreditation recognizes UCM’s commitment to quality of care June 12, 2019, Troy, NY – United Concierge Medicine (UCM) is proud to announce that it has earned ClearHealth Quality InstituteTM (CHQI) accreditation for telemedicine. CHQI is an independent health care accrediting body that offers the only telemedicine or telehealth accreditation program backed by the American Telemedicine Association (ATA). […]

A Patient’s Story: Help on the Road from the UCM VirtualER

Whether at home or traveling, when you have a medical emergency, UCM’s Virtual ER app is there to help USING UCM’S VIRTUAL AND MOBILE APP FROM ANYWHERE The following is an email we received from a patient after she used the UCM Now mobile app to help her husband when he experienced a medical emergency: […]

Honoring National EMS Week

By Steven Kroll, Director of EMS Innovation This week (May 19-25, 2019) is the 45th annual National EMS Week. Spearheaded by the American College of Emergency Physicians (ACEP), in partnership with the National Association of Emergency Medical Technicians (NAEMT). EMS Week recognizes the Emergency Medical Services (EMS) community for the lifesaving work they do every day, around the clock, […]

Press Release: UCM and Living Resources Announce New Partnership

UCM and Living Resources Announce New Partnership to Improve Access to Healthcare for Individuals with Developmental Disabilities FOR IMMEDIATE RELEASE New Partnership Provides Virtual Emergency Medicine Care to Improve Access and Reduce Disruption in Residential Settings May 21, 2019, Troy, NY – United Concierge Medicine (UCM) today announced a new partnership with Living Resources to provide UCM’s unique Virtual ER services to the individuals served by […]

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