Meet your needs and member needs.
We get it. You want to meet member needs and deliver a best-in-class experience that does it all – increases engagement, achieves savings, improves health outcomes and quality scores, and more.
Our health plan clients gain real benefits. We take a tailored approach to best meet your needs by co-creating programs with you.
Programs to solve your challenges
Reduce hospital readmissions
Close gaps in care
Identify social determinants of health
Digital-first access: get care virtually and extend into the home.
Concierge style care coordination and follow-up for all patients.
Member centered design, yielding high satisfaction and NPS scores.
White label solution for seamless integration.
Member growth and retention
More engaged, satisfied members
Improved HEDIS scores
UCM makes a proven, powerful difference
Have an ER or urgent care admission 7 days post consult
Have a hospital admission 30 days post consult
Sources: 1. Internal NPS Survey Data Q4 2022. 2. UCM internally reported data 3. Internal UCM cost savings analysis done on current client claims-spend on ER and Urgent Care. 4. Based on 12 months of data from 600,000 lives. UCM patients vs. control group not utilizing UCM. 5. Based on 12 months of data from 600,000 lives. UCM patients vs. control group not utilizing UCM.
Download to read a case study highlighting results from one health plan.
Experience is everything
Your digital healthcare partner is an extension of your hard-earned reputation.
Do not risk your membership, brand and investment on a subpar solution.